Privacy Policy
Last updated: July 2026
At Goumenos Guest House, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we protect it.
1. Who We Are
Goumenos Guest House
Messara, South Crete, Greece
Email: info@goumenosguesthouse.gr
Website:
https://goumenosguesthouse.gr
2. What Information We Collect
When you make a reservation or contact us, we may collect:
- Full name
- Email address
- Telephone number
- Check-in and check-out dates
- Number of guests
- Accommodation selected
- Reservation details
- Any information you voluntarily provide through our contact form
We do not intentionally collect personal data from children.
3. Why We Collect Your Data
Your information is collected solely for the following purposes:
- Processing and managing reservations
- Communicating with you regarding your stay
- Responding to enquiries
- Meeting legal and tax obligations
- Improving our services
We do not sell or share your personal information for marketing purposes.
4. Reservations
Reservations made through our website are processed using the internal booking system.
The information you provide is used exclusively to:
- confirm your reservation
- contact you before your arrival
- manage your stay
- comply with legal obligations.
5. Contact Forms
When you submit a contact form, we receive the information you provide in order to respond to your enquiry.
We do not use this information for newsletters or promotional emails.
6. Cookies
Our website uses cookies that are necessary for the proper operation of the website.
We also use local statistical cookies through WP Statistics to understand how visitors use our website.
These statistics are stored on our own server and are not shared with Google Analytics or advertising services.
For more information, please see our Cookie Policy.
7. Embedded Services
Our website includes embedded Google Maps in order to help visitors locate the property.
Google may process certain technical information when the map is loaded.
8. Data Storage
Your personal data is stored securely and access is limited only to authorized personnel.
Reservation records may be retained for the period required under applicable Greek tax and accounting legislation.
9. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data where legally possible
- Restrict processing
- Object to processing
- Request data portability
To exercise your rights, please contact:
10. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration or disclosure.
11. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.